Greeting and registering visitors and greeting residents Services such as arranging transportation, accepting packages, assisting with luggage, guiding visitors, providing directions, and arranging dry cleaning and other service pick-ups and deliveries Responding to and following up on resident complaints or service requests Monitoring security systems and security cameras; and any other services required for maintaining a first-class level of resident service, care and safety Exceptional people skills and customer service abilities Flexibility and a professional, friendly, helpful attitudes Exceptional communication, customer service and people skills Outgoing, friendly personality Demonstrate excellent organizational skills with the ability to prioritize and work effectively on multiple tasks in a fast-paced, demanding environment Be dependable/reliable and follow through on commitments, producing timely work to required- or higher-standards, and pitching in to get the job completed Be attentive to detail and monitoring adherence to company standards Self-motivated; can work independently Basic typing and computer skills Beauty Concierge Service On-call to your home or office Personal Trainer Massage Therapist Skin Care Hair Design Makeup personal and high fashion Staff of dedicated beauty practitioners Business Concierge Service Oversee the concierge function Extensive multi-tasking Interact with both the staff and clients Knowledgeable in MS Windows 2000,Outlook, Excel and Microsoft Word Accurate and detail oriented Work well in an environment with minimal supervision Concierge Physician Newsletter Health care in your home, office or hotel 24/7 Access to physician cell phone & Email Same day or next appointment with no waiting Luxury Membership with discounted services & products Concierge Media Group Marketing Advertising Event Planning Photography Condo Concierge Service Responsibilities include greeting and registering visitors Providing services such as arranging transportation Accepting packages Assisting with luggage Guiding visitors Provide directions Arrange dry cleaning and other service pick-ups and deliveries Preventing solicitors Responding to and follow up on resident complaints or service requests Monitoring security systems and security cameras; and any other services required for maintaining a first-class level of resident service, care and safety Convention Concierge Service Proactively service meeting planners and convention attendees by assisting with their needs at all times while on the convention floor Build positive business relationships with internal clients of all departments Meet the demands of a fast-paced environment by using good judgment and the ability to multi-task Communicate all group concerns/challenges to the respective Convention Services Manager immediately Seek every opportunity to provide extraordinary guest experiences Attend preconvention meetings Understand the basic pros & cons of various meeting room setups. Review daily set-up requirements of each meeting room Promote a team environment amongst all conference concierge to ensure we are able to “deliver"to all internal and external clients. Assist Convention Services with Suite/Room Checks, VIP Amenity Deliveries and VIP Key Packet pick up from the Front Desk and any other duties as requested. Work as a team with the Convention Service Manager on the convention floor and to communicate all program details, challenges and concerns to the appropriate personnel. Communicate all catering revisions, issues/concerns to the Catering Manager and to the CSM Be visible and available on the convention floor Maintain a daily log of client challenges/concerns/feedback which will be distributed to the Director and Assistant Director of Convention Services on a daily basis. Hospitality Tour Guide Concierge Service Provides walking and transportation tours of the city Preplans itinary for visitors Hotel Concierge Service Coordinate guest itineraries, prior to the guest's arrival, for requests received via phone, fax and email Promote the property's outlets and amenities by educating guests on restaurants, shows, and other outlets such as spa, retail, and pools Exhibit a professional demeanor and willingness to assist all guests whenever possible Up-sell and cross-sell property amenities to guests Process all guest requests and respond promptly and discreetly to guest inquiries Provide information for all promotions, general information and directions regarding hotel Provide a property orientation in order to familiarize the guest with all services and available facilities Strictly enforce the privacy and confidentiality of guests and limit requests for information pertaining to guests in accordance with hotel policies Ensure guests preferences are met and amenities are provided. Coordinate delivery of requested amenities and floral orders through the Bell Desk or Room Service Complete the shift checklist on a daily basis as delegated and assigned by the Concierge management Make recommendations in the best interest of the guest Accurately enter reservations into required computer systems according to policy Real Estate Concierge Service provide you with your city's resources before your move connect you with personal assistance in your new home event networking invitations to connect with your professions business type Resident Concierge Service Responsibilities include greeting and registering visitors Providing services such as arranging transportation Accepting packages Assisting with luggage Guiding visitors Provide directions Arrange dry cleaning and other service pick-ups and deliveries Preventing solicitors Responding to and follow up on resident complaints or service requests Monitoring security systems and security cameras; and any other services required for maintaining a first-class level of resident service, care and safety Retail Store Concierge Service Greet and assist customers as they enter the store and request assistance from a sales team member as appropriate to develop a relationship with that customer. Manages incoming store phone calls, promotes store events, and implements customer service programs. Concierge will continually improve their product knowledge Additional duties may be required upon request from management. |
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